Jim Ball's Page
Profile Information
- Company
- Extension9 Consulting
- Job Title:
- Principal
- About Your Passion for Customers:
- I am passionate about customer service, both as a user and a provider. As one of the co-founders of Alpine Access, I have learned how well-designed business processes supported by the right systems and run by the right agents can lead to amazing customer service results. There is no excuse for treating customers in any other way.
Now, I help companies with established traditional call centers augment with or convert to the use of home-based agents.
- Website:
- http://www.extension9.com
- Affiliation 1 (professional association etc.)
- CCNG
- Affiliation 2
- ICSA
About
Platinum Sponsor
Gold Sponsors
© 2009 Created by Brett LaDove on Ning. Create a Ning Network!
Comment Wall
You need to be a member of Customer Care Network to add comments!
Join this Ning Network